This SunTixx.Com Privacy Policy (“Privacy Policy”) explains how personal information from Event Organizers and Buyers (“You”) are collected and treated by Sun Tixx Caribbean Limited (“Sun Tixx”). This Privacy Policy applies to information we collect when you access or use our websites, online services, Point-of-sale services and box office services (collectively, the “Services”), or when you otherwise interact with us via email or phone.

Information We Collect Directly From You

Information about you is collected in various ways, such as when you use our Services, communicate with us via third party social media sites (such as Facebook, Twitter, Instagram, Foursquare, etc.), request customer support, or otherwise communicate with us through surveys, emails or subscriptions.  The types of personal information we may collect include, but is not limited to:

  • Event Organizers 
    • Registration: Your name, mailing or billing address, email address, telephone contact and other personally identifiable information.
    • Service Payments: Credit card information (e.g. credit card number, expiration date, billing address, etc.) may be collected in some cases, which may include personal data for securing certain payments.
    • Payment Processing Services: Financial Information (e.g. bank account information, mailing address for check forwarding, tax identification - BIR number.)
  • Buyers
    • Registration: Your name, mailing or billing address, email address, telephone contact and other personally identifiable information.
    • Ticket Purchases: Credit card information (e.g. credit card number, expiration date, billing address, etc.) may be collected in some cases, which may include personal data for securing certain payments.
Information We Collect Automatically From You

Information about you may be automatically collected when you access or use our Services, including:

  • Log Information.  This includes log information about how and why you use our Services, including your access times, browser type and language, and Internet Protocol address.
  • Device Information.  Data regarding device-specific information when you access our Services, including hardware type, unique device identifiers, and mobile network information.
  • Information Collected by Cookies.  Sun Tixx may collect content through various technologies about you using cookies. This may include sending cookies to your computer or mobile device.  Cookies are small data files stored on your hard drive by a website.  Among other things, cookies help us improve our Services and your experience, see which areas and features of our Services are popular and count visits.  Most web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove or reject browser cookies.  It is recommended that you do not remove or reject our cookies, as they allow you to take advantage of some of the features of our Services.
Third Party Advertising and Analytics

Sun Tixx may allow third parties to use cookies, web beacons and other devices or technologies to provide analytics services and serve advertisements in connection with the Services.  Typically, information collected by these third parties includes your IP address, the browser you use to visit our Services, pages viewed, time spent on pages, links clicked, and conversion information.  This information may be used by Sun Tixx and third parties to, among other things, analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand the usage and visitation of our Services and other sites tracked by these third parties. 

If you use an integrated social media feature on our website, the third-party social media site will give us certain information about you. This could include your name and email address.

This Privacy Policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices. 

Use of Information

Sun Tixx uses information collected through our Services for purposes described in this Privacy Policy or otherwise disclosed to you on or in connection with our Services.  For example, we may use your information to:

  • For security purposes using personally identifiable information;
  • Provide and deliver the services you request and send you related information and recommendations;
  • Respond to your comments, questions and requests and provide customer service;
  • Monitor and analyse trends, usage and activities in connection with our Services;
  • Provide personalized content and information;
  • Operate and improve our Services; and
  • Any other ways, not previously described, as otherwise permitted by law.
Sharing of Information

Your personal information is not shared with third parties other than as described in this Privacy Policy or in connection with the Services, including:

  • With your consent, including when you are notified through our Services that the information you provide will be shared in a particular manner and you provide such information;
  • With third party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us;
  • If Sun Tixx has a good faith belief that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request; enforce our agreements, policies and Terms of Service; protect the security or integrity of our Services; and protect Sun Tixx, our users or any third party from harm; and
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.

We may also share aggregated or anonymized information that does not directly identify you.

Social Sharing Features

Sun Tixx Services may offer social plug-ins (such as the Facebook or Twitter “Share” button) or other tools or features which let you share actions you take on our Services with other websites, and vice versa.  The use of such features enables the sharing of certain information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature.  Further information about the purpose and scope of data collection and processing in connection with social sharing feature; please go to the privacy policy of third parties that provide these features.

Age Restrictions

Sun Tixx does not knowingly collect personal data from children under the age of 18 years. Any users under the age of 18 years should not submit any personal data though our services. Parents and legal guardians are strongly encouraged to monitor their children’s internet usage. By instructing your children never to provide personal data through the Services without your permission, helps Sun Tixx in enforcing our Privacy Policy.

Storage & Security

Sun Tixx may store your personal data itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. Sun Tixx will always take reasonable measures to help protect your personal information in an effort to prevent loss, misuse and unauthorized access, inadvertent disclosure, alteration and destruction.

Contact Us

If you have any questions about this Privacy Policy, please Contact Us or send an email to privacy@suntixx.com

Privacy Policy Updates

The provisions of this Privacy Policy may be changed at any time and will indicate when changes have been made by revising the date at the top of this policy.  We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.

 
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